Returns & Refunds
MY ITEM ARRIVED DAMAGED / I HAVE CHANGED MY MIND AND I WANT TO RETURN THIS PRODUCT
In the unlikely event that your goods arrived damaged, faulty or incorrect or you have simply changed your mind and want to return our product , please follow the simple steps provided below :
- click on this link and fill our online returns form
- Print the form and insert it into each box(es) you are returning
we will contact you as soon as possible to resolve the issue (we aim to respond within 24 hours from your receiving your online form)
If your enquiry is urgent please give us a call on 0800 0921636 and speak with our customer service guys who are always happy to help.
Please note that damaged items must be reported within 24hours of a signed delivery. We will then offer you either the choice of: (A) An exchange of your faulty item or (B) Collection with full refund.